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Accuracy and a
timely availability of information is central to the way all
managers work in the modern world. Information technology (IT)
has advanced to such a stage that informtion is made available
to each manager as required by him and in the form he requires
it. The challenge before all of us as managers is to keep
abreast of all these innovations and choose the appropriate
technologies best suited to meet our individual information
needs and those of the organisation. To the inventory managers
with the onerous responsibility of providing assured materials
support within ever-shrinking budgets, a thorough
understanding of relevant technologies such as database
management, networking, client-server computing and
Internet/Intranet is absolutely essential. Even though we have
today reached a stage where each man in every Ordnance unit
feels the impact that computerisation has had upon our
efficiency, we cannot rest upon our laurels. Our single-minded
devotion to professional perfection must be sustained.
With the Computerised
Inventory Control Project (CICP) we have embarked upon an
initiative for introduction of major changes to our methods of
working. While we would retain the strengths of the existing
procedures and work methods, IT would provide us with the
means of enhancing efficiency and improving the quality of
service we render to our customers. Once the project has
extended itself to all Ordnance units, management of our
holdings in an optimised manner using modern materials
management techniques will really become possible. An
essential factor for the success of this project is the
assured availability of all the necessary data on magnetic
media before porting of the system being designed for COD
Delhi Cantt to all CODs, RODs and lower echelons. We must
spare no effort in this regard.
Technologies that
would have a direct impact on our functioning in future are
mainly database management systems, server systems, networks,
communication/internet and decision support systems.
Relational Database
Management Systems (RDBMS), which are the backbone of the
information management systems, are coming of age. No longer
are the digits, characters and relations the only data that
they can handle. DBMS of the future would, of necessity, need
the capability to handle and manage data of the object type.
It means the data-types would encompass varying kinds of data
such as multimedia, entire pictures along with text etc. The
future direction is an effort to map data held in a database
to data as we see it in real life.
Parallel processing
i.e. processing a problem by breaking it up into parts,
simultaneously processing the parts and reassembling the
results to effectively process the entire problem faster, is
today available only on large and costly machines. With
machines themselves gaining increased processor speeds and
lower costs, this capability is likely to be available on
smaller machines in future. Parallelism, object relations,
rich data types, multiple database systems, data warehousing,
data mining, replication, mobile databases and web-enabled
databases are some of the buzz words of the next few years.
With electronic commerce, not limited to only Electronic Data
Interchange (EDI) and Electronic Funds Transfer (EFT),
business applications are quickly going to shift to electronic
commerce. As the Internet becomes established into a suitable
communication infrastructure, DBMS will have to support
electronic commerce in the form of banking, electronic
showrooms, trade centres etc on the web. The databases of the
future, in order to meet the forthcoming challenges, will need
a quantum jump in technology and architecture. Efforts in this
direction are already underway.
Internet or the
world-wide web is the largest network in the world. The most
important aspect of this network is that it is not owned by
any single organisation. It provides an enormous source of
data on every conceivable subject at negligible cost. The
homogeneity, complexity, diversity and sheer size of the
Internet is awesome. Owing to its global presence and options
that it provides, the potential of the Internet has been
accepted and acknowledged as unparallel. As things are today,
an analysis of the requirements in the coming ten to fifteen
years reveals a tenfold enhancement required in the world-wide
web which actually means adding an equal sized web every year,
for ten years. Unbelievable, as it may appear, there is
apparently no other option if the desired functionality and
power is to be added to the Internet to meet the future
challenges. With electronic commerce and business computing
heavily and aggressively depending on the web in times to
come, security and integrity of the web will have to be
augmented through security fire walls, site certificates,
cryptography etc. In our context, the Internet would provide
us technologies that ensure availability of vastly improved
communications and availability of information wherever
required, instant.
Most mainframe
computers are today found to be too costly to maintain due to
similar capabilities being available on much smaller machines.
Down-sizing of machines, therefore, is being done worldwide by
large organisations. The preference is for a number of smaller
and inexpensive systems to do the same job that the mainframes
were doing centrally. Due to numerous software compatibility
and other maintain-ability problems faced worldwide, the
paradigm has shifted from ‘down-sizing’ to ‘right sizing’.
This implies replacing mainframes with intermediate level
platforms with higher processing power, faster speed and
comparatively a much lower cost but without introducing too
many machines.
Technology updates,
new hardware, new software, new devices, new device drivers,
higher features, higher speed, higher performance - there
seems to be no end to the desktop environment computational
power. Today, an application running on the system appears
promising more features and a better interface. The new
application when put on the existing systems fails to deliver.
The work station or desktop hardware in the next few years
will become faster. It is also unlikely that there will be any
new machine in the market which is not Internet and
multimedia-ready. In the ultimate analysis, the day is not
very far when the desktop on our tables would have similar
computational capabilities as those handling the entire
railway reservation system today.
The technologies
mentioned in preceding paragraphs are tools that we need to
harness to enhance our efficiency. The functioning of our
depots is manual in nature, and our operating procedures are
decades-old. These are time-tested but are redundant in today’s
context. RDBMS such as ORACLE, DB2 etc along with 4th
Generation Language (4GL) application development tools,
permit application development with greatly reduced effort.
Our CICP initiative is a right step in this direction. With
the inclusion of parallel processing in our hardware and
software systems, we will be able to achieve our objective of
provision of accurate and timely data to managers at every
level.
International
standards for data interchange protocols such as TCP/IP are
already in place. We need to adopt such standard protocols so
that every server in our system has access to every other
server (considering access rights and security
considerations). This would enable querying across the entire
WAN (wide area network) that will be installed. These
technologies would also provide interconnectivity with
databases created by our vendors and other sources of supply
along with facilities for instantaneous updating of status
with regard to any supply orders, offers pricing details,
vendor rating data, capacity planning details etc. Another
appropriate feature of these technologies is the e-mail
feature.
Decision Support
System (DSS) technologies are already available and are also
undergoing constant research and development measures which
provide facilities like on line (OLAP) Analytical Processing.
Data mining and data warehousing would make analysis of every
large volumes of data (millions of bytes of data across the
entire WAN) a systematic and easy process. As our computerised
system gets ready and grows, huge amounts of data would be
generated and be available on magnetic media. This data, by
itself, represents little or negligible usefulness unless
analysed using numerous parameters applied together. For
example, details of wastages of a group of items like ECC
clothing, analysed by cost, seasonal patterns and source of
supply all together could make our planning efficient. This
very data also analysed keeping transportation model
consideration in mind would generate various options for the
manager to choose from. The capabilities of such technologies
are boundless. Bar coding system has great potential in the
sphere of warehousing and depot functions in the areas of
accurate identification, despatch, monitoring of stores in
transit and other areas. We are incorporating this as an
add-on to CICP.
The Army Ordnance
Corps (AOC) is the prime logistic management agency for the
Army. Our quest for enhanced customer satisfaction can only
materialise if we perform our role with utmost efficiency. An
essential requirement is that each one of us is a thorough
professional and understands the requirements of the job as
well as available technologies fully. Only then will we be in
a position to use these technologies to achieve our aim and
keep the Ordnance flag flying high.
Lt
Gen SK Bhatnagar
(The author is
Director General, Ordnance Services and Senior Colonel
Commandant)
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